Sap Cs Training

Sap Cs Training Course Details

SAP CS Training Introduction

Customer Service (CS) draws on functionality from different SAP application components, in particular Plant Maintenance (PM) and Sales and Distribution (SD).

For example, CS involves the planning and processing of external services, such s contracts for the maintenance and repair of equipment that a customer has either bought or rented.

Maintenance planning and servicing is managed in PM; in SD you can create and maintain the relevant service contracts.

Contractrelated charges that are incurred in PM are passed on in the form of requests for billing in SD.

SAP CS Training Curriculum

Overview On Customer Service

CS Integration with Other Modules
CS – SD Integration
CS – QM Integration
CS – FI Integration
CS – CO Integration
CS – PP Integration
CS – MM Integration
CS – HR Integration
Organisational elements in Customer service Module
Master data in Customer service
Installed Base Management Functional Location
Equipment Serial Number Management, Work Centre, Cost Centre, Activity, Activity Pricing, Warranty & Types, Status Profiles, DIP Profile In-House Repair Process.

Service Notification

Repair Order Service Order Resource Related Billing

Repair-At-Site Process

Service Notification Service Order Resource Related Billing

Annual Maintenance Contract Process

Contracts Task Lists Maintenance Plan

Third Party Repair Process

Service Notification Service Order Resource Related Billing

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For Priority Training contact below
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Key Features

Overview of Course and Learning analytic’s

Learn from Certified and Expert Trainers

Customized Course as per your requirement

24/7 online support for the course learners

High Quality E-learning Content for learning

Access to the Recorded Sessions and classes

Flexible Course timing and Payment terms

Live Practical Oriented Approach for learners

Course Curriculam

SAP CS Training Course Module

SAP CS Training, Customers are more likely to purchase from companies who have a high level of customer satisfaction.

Excellent customer satisfaction is vital to beating out the competition and world class customer service.

Our team trainer’s expertise in each phase of the eLearning modules we provide materials with hands-on.